November 20, 2018

Hackers attacked Vision Direct and compromised 16,800 customer’s financial information

Europe’s largest online seller of contact lenses Vision Direct has been hack by hackers and exposed thousands of its customer’s financial details like credit card number, CVV, expiry date and address.

Vision Direct says anybody who entered their details in between 3rd to 8th November mostly their details have been compromised.

Vision Direct stated on its website:
“The personal information was compromised when it was being entered into the site and includes full name, billing address, email address, password, telephone number and payment card information, including card number, expiry date and CVV.”

The Vision Direct spoke person warns that 16300 customer records are at risk from hacker. The breach affects those who mainly entered their financial details in between 12.11am November 3 and 12.52pm November 8, 2018. 

The Vision Direct told to the BBC news one fake Google analytics script was injected inside their website code that make their defence system vulnerable and let the hackers steal the information.

In a statement on the website the online retailer said: "The stolen data included personal and financial details of customers logging in and making changes on the website.

"Vision Direct has taken the necessary steps to prevent any further data theft, the website is working normally, and we are working with the authorities to investigate how this theft occurred.

"If you have any questions in regards to this matter, please call our customer services team on 020 7768 5000 from the UK."


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